eBay Suspension - The saga continues!
- June 21st, 2006 by zulugrid in Rants
As you may or may not know, my eBay account was suspended over 1 1/2 months ago for the vague reason of being “associated with a previously suspended user”. I was given that users name, and that is it. This user hadn’t used his account in 5 years, and so I thought it was strange that somehow I (and my mom, and my dad) were randomly selected to have their accounts suspended. Here is an update of my struggle to get my account reinstated.
The first steps I took were, of course, to reply to accusations and dispute them. I was sent a form letter saying I should reply to the form letter and restate my disputes and they may or may not reply, depending on whether they think my arguments are good enough or not. So I responded to the form letter. I then received another form letter telling me to fill out a form and fax/mail it in to eBay’s INV Appeals. I quickly did this, spending some money and some gas to get the fax out quickly, and then waited for the reply.
And waited.
And waited.
It has now been nearly a month since I sent in the fax, and still no reply. So today I decided to be a little more proactive.
I found eBay’s 1-888 number and gave them a call. I was promptly told to hang up the phone, and go use their online customer service. Jeesh. Retarded.
So I go and use their live help, and select the topic closest to “my account was suspended for no good reason and I want it back but you are dragging your feet”, which happened to be “Other”.
And I waited.
Finally “Benie T.” came on to help me with my problem. I was directed to a contact form. The page came up 404. Hmm. Thats useful. So he gave me another link which actually did lead me to a contact form. I was promised I would receive an actual response and not a form letter. I highly doubt that I will, but we’ll see.
What makes this all even worse is that eBay has $14 of my dollars sitting in my account that I can’t spend or withdrawal. After about 45 minutes of being bounced around customer service someone finally directed me to the request a refund page, which says it may take up to a month before they get around to sending me my money. Jeesh. Freaking monopolistic eBay.
As if it isn’t bad enough that 90% of the items on eBay are spam that blatantly violate eBay polocies (search for “runescape”), but to top it off they can suspend you for any reason or no reason, and take no effort on their part to help you get it resolved.
Bottom line: I hate eBay.
July 9th, 2006 at 5:56 am
I agree, this has just happened to me for no apparent reason !! I am not happy Jan!! *annoyed* Aussie eBay user !!
July 9th, 2006 at 11:07 am
Me too! They say that I had trademake misuse; but as you said too that 90% of Ebay items are direct violations. As my account was suspended and I WAS a loyal customer. Customer NO MORE!
I agree Ebay stinks!
But there is a fabulous newer auction site on Overstock.com. Have had excellent customer service and they have a toll free number and online and email help. I even had a Overstock.com employee give me her direct line at the company if I had further questions! Ebay could lean a thing or two.
August 15th, 2006 at 10:19 pm
eBay are a bunch of Dogs Greedy for more & more $$$, when their customer service team sucks like S*^’ My account got suspended for a dumb ass who kept bidding on a lot of my items and ebay thought I had something to do with it. For one month of sales totaling $500 I was charged $175 fess and out of the $500 sales I had the non paying bidders and the dumb ass buys goods totaling $200 and them my account gets suspended and I cannot claim the unpaid item refund. hardly made sh*^ after that. What a Rip Off
September 12th, 2006 at 7:15 am
I had the same problem - was told I was somehow linked to a suspended account. Told to reply and appeal using that other email. Know nothing about that account, so I can’t appeal. Getting lots of form letters. Can’t get a live person to talk - they hung up on me and sent be back to customer service.
September 16th, 2006 at 6:24 pm
My adult daughter had her acount stolen. ebay didn’t
help to solve the problem. There answer was to suspend
me. I got the same run around everyone else talks about. I had toyed with the idea of maybe doing an ebay
business in retirement someday. how glad I am for this wake up call. what an arrogant poorly managed company. they think they are invincible, Ford and GM
thought that once too.
September 17th, 2006 at 9:22 pm
I hate ebay!!! They have suspended my account also!! They take forever to get back to you. They do not resolve anything in a timely manner!! Google will hopefully be starting an auction site soon!! Ebay has absolute horrible customer service. With all the money they make off of fees you would think they could spend some of it on customer support. Good Luck to all who continue with ebay, you will need it!!
October 2nd, 2006 at 11:07 am
I could not agree enough with all your comments. ebay are on a power trip and don’t care who they suspend and don’t even seem to have valid reasons for doing so. I was suspended unjustly 3 weeks ago and am currently stuck in the never ending fruitless cycle of trying to get back on.
I wish there was a big enough auction site to really rival ebay, then maybe they would come crashing back down to earth.
I too HATE ebay
October 4th, 2006 at 11:22 am
I was also suspended unfairly recently. Ebay has not gotten back to me yet. The thing is I have no clue as to why I was suspended. The notice they sent me was very vague and left me wondering which auction they were reffering to. I, Kabookie3000, am a GOLD STAR member with 40 feedback, using ebay since 1999 or 1998. Supposedly I had violated their spam keyword policies, once, then relisted correcting the problem. Normally they don’t do anything over that!! People do keyword spamming all the time. I had a very abusive ebay user: StudioSoundSamples, threaten me saying I was violating Roland copyrights (the keyboard company) on an auction where I legally owned the content on a CD I was selling. I believe he may have reported me wrongfully. Ebay’s own Employees, alot of the Sellers AND Buyers, are all against you, when you just want to sell a couple things to pay for gas. I need my account back because I rely on it quite a bit. Its completely awful.
October 4th, 2006 at 4:14 pm
I have now been suspended 3 times on ebay the past 2 times before this suspension they give me one account back then suspend the other 1 for being in asociation with the 1st 1 but this time they have suspended all my ebay accounts and i have had no response to any emails i have sent to them so i think its time to give up on ebay, I just hope that another auction sight would start up and give ebay somthing to think about as looking around on the internet i can see there are a lot of suspended users and am sure they would register with the new auction sight.
October 13th, 2006 at 12:34 am
Hey all,
Just want to let you know that I am one of the ebay users that got suspended due to associated with another ebay user… I have been suspended for about a year, and during that time I must of sent over a 100 emails, and got nothing back!! I just recently sent an email 2 weeks ago and havent heard from them….If there is knowledge on why they do things like this, I would like to know. Also, if there is a way to contact somebody that is from the safeharbor team and get it straighten out, that would be a minus on my burdens!! Ebay sucks, they need to actually track down on “true” accusations they can use. They cannot just assume things and drive people out. Anyways, I have been in the same boat for a year now!! It sucks, sucks really bad….And there is nothing I can do except for emailing them every so often.
October 16th, 2006 at 2:43 pm
i totally agree, recently a friend of mine was suspended for feedback manipulation. he did not know is was against ebay policy for buying penny items. there are a lot of feedback junkies who buy penny items for kicks. so they were all in a race to get to 10,000 feedback believe it or not.
so, he was suspended for 7 days. recently he was suspended again for the same thing. strange for he has not bought anymore of the penny items and ebay suspended him. they even took away all of the feedback.
beware of sellers with private feedback. do a bidder search and see what they are buying. i think that there is a big trend of people buying feedback items that are real cheap such as recipes and ebooks, they build these accounts up right under ebays noses and then they sell the accounts to others who rip off buyers.
so association on feedback profiles can get you suspended too. for example, look at ebay buyer id tarheel400 and you will see that he follows wana_bargain around buying cheap items. guess what, tarheel400 was suspended and so was wana_bargain.
can you say guilt by association? so i wonder what these guys do when their account is suspended, they log into ebay and see a big:
YOU ARE SUSPENDED
message from ebay. pay the piper, ebay is cracking down on the ones who pad their feedback by buying low priced non physical items.
but members roastedcat and gail857, they are not suspended because they have been members since 1999. ebay looks the other way in their case. roastedcat has bought thousands of penny items and so has gail857????????????
can you say: “Unfair!”
October 16th, 2006 at 11:47 pm
I hear you on that! Even though I havent done anything like that. But that does suck! I had 1 ebay account since 2001 “j109″, and I mistakenly opened another one after I got “j109″ suspended..I got “advancedtechnologydesigns” suspended to due to association with “j109″…That was a fault I encountered..But at the time, I needed ebay to buy and sell things again…
If anyone has any ideas on how to get an account reinstated, I am all for it. But in order to do that, you have to email them by contact…Phone numbers I get off the interent, they tell me I have to email them…ETC.. Well, I have been trying for a year, and I had no luck.. For some reason, I have been into bad kharma that I accidently fell in to, and there is nothing you can do about it. If I was a rich mofo, I would buy ebay and get better customer service, and fire the whole ebay trust and safety team… But that is only a dream!!! LOL, anyways…. Thanks
November 2nd, 2006 at 5:04 pm
Ebay is a fraud! Where is the class action suit, I want in.
They have over $150 they closed two accounts on me for being linked to someone at work. I did nothing wrong! But they havent returned a dime of my money.
That’s fraud, they are keeping thousands, if not millions of stolen money for closing accounts for no reason and not returning money. Also, they charge you for your auction up front. Should they REALLY be allowed to take more money upon the close (final value fee) plus then they grab more with PayPal which is owned by them. So they charge you THREE TIMES for their crappy service. Then they can close your account at will and keep charging your credit cards or bank account. Both of my “suspended” accounts have a negative balance, meaning they overcharged me and kept the funds, no return, plus I can’t get the funds I had left in Paypal, even though that wasn’t much. I can’t WAIT for the lawsuit that FINALLY puts ebay under. Die Ebay!
November 9th, 2006 at 3:44 pm
I was suspended for no apparent reason. I had all my listings taken down, but ebay still wants me to pay for the fee’s associated with those listings. I am in the process of getting an attorney involved. Good luck to you all.
November 11th, 2006 at 2:53 am
Ebay sux, i had my listing pulled, reinstated then pulled again. Was double jeaopardy. After that, everything I listed that night got pulled and when I woke up “suspended”.
So much injustices there. Someone must be bored and decided to play and pull listings. They must have been cracking up and peeing on their pants from the excitement caused of giving misery by suspension.
November 13th, 2006 at 5:30 pm
that just sucks! I have never heard such a thing like that, and why are they doing this?
December 2nd, 2006 at 11:43 pm
It must be unique to you. I know of a seller who was suspended under one name. Began selling under another, and was then became suspended for defrauding a but load of people. 19 unique negatives, 25 in all. Several neutrals of people afraid to leave negatives.. They were suspended under that id, somehow got the first id back and went to selling under that. They were reported and suspended under every id they had. The appealed and got every single id back within 2 weeks. So much for ebay security.
December 3rd, 2006 at 7:51 pm
Yes I agree with Ebay and Paypal working together they can really box you in and boy they can charge you fees but I never received any help from them when I had several non paying bidders Ebay was no where to be found. When you did get trouh to someone they are just no help at all! But if you owe them even 1.00 they will care then until they get their money. I am venturing into my own auction site hottbids.com it will be fee free and there will be responsive help, so sick of FEEBay! Glad to see Iam not the only one!
December 5th, 2006 at 1:06 pm
YES, ANOTHER ONE, I WAS SUSPENDED AFTER 7 YEARSFOR BEING LINKED TO MY WIFE’S ACCOUNT. SHE WAS SUSPENDED BECAUSE ONE PERSON LEFT A NEGATIVE FEEDBACK FOR NOT RECIEVING A .99 MAGAZINE IN BELGIUM. THE BOTTOM LINE IS THIS. EBAY WILL COLLAPSE ONE DAY, THIS IS A FINE EXAMPLE OF CORPORATE GREED. RELAX EVERYONE, THEY WILL FALL ONE DAY, MAYBE EVERYONE SHOULD BAN TOGETHER AND FILE A MULTI-MILLION DOLLAR LAWSUIT AGAINST THEM. I SOLD FOR 7 YEARS AND GAVE UP ANOTHER CAREER ONLY TO BE SUSPENDED OVER 99 CENTS!
December 9th, 2006 at 4:30 pm
As you can see you are not alone in this experience. Thousands are suspended from ebay every month, most of them unfairly.
There are information products out there that explain to you what is needed for getting back on ebay after suspension.
I’ve used the ebook at http://www.ebay-suspension.co.uk and it s not bad. Not particularly long but it gives the essentials. There are other guides out there though so maybe you should shop around a bit. They do work.
December 22nd, 2006 at 11:45 am
Same happened to me…
all we can do is file a reports with
http://www.bbbsilicon.org/
and
FTC
https://rn.ftc.gov/pls/dod/wsolcq.startup?Z_ORG_CODE=PU01
don’t know if it will help, but its a start
December 23rd, 2006 at 4:08 am
I just got suspended for no reason, they said that I violate trademark misuse, a bunch off bulls*** just because of one person repoted me because I wouldnt give em a refund on some stuff they bought from me, but they never think about 150 happy customers that I have.Lets face it 95% of ebay seller are selling some crap.
December 28th, 2006 at 2:03 am
Heres another one! I was suspended on xmas day because of a lodger i had living with me got suspended so they linked all of my IDs and even my mothers and suspended them all! The worst thing is my lodger was only suspended for 7 days but never sent his documents in to get reinstated, So now ime in the middle of trying to get my accounts sorted - Its a real nighmare - eBay is my (was my) living. They link IDs using your ISP address so never let anyone use your web connection. Ime going to do everything i can to try and get ebay done for this. email me at jpteam1@hotmail.co.uk
eBay is not worth the trouble.
December 29th, 2006 at 10:55 am
I’ve been going nuts with this since the end of October. Some “unidentified third party,” as eBay puts it, hacked into my buyer account and listed about thirty illegal items for sale. I’ve never sold anything through my buyer account. I thought all the notices I was receiving were spam/spoof e-mails and dutifully notified eBay. The result is that my account was suspended, then supposedly reinstated, but I not only can’t use it, I’m getting invoices for the illegal seller fees!!!! In the meantime, eBay notified Pay Pal to freeze my account, and I’ve been unable to straighten out the problem with Pay Pal. Now eBay is notifying me that my “monthly seller fees” have been refused payment by Pay Pal. It’s a double whammy. Nearly three weeks ago I wrote to eBay’s Chief Counsel for help. To date, not even an acknowledgment of receipt of my priority-mail letter. Prior to this victimization by a hacker, I’ve been a “member in good standing” for about five years. Now I’m being victimized by eBay and Pay Pal. At this point, I want to join a class action suit against eBay for its egregious mishandling of this situation and its ruin of my reputation. Does anyone know who I can contact to join such a suit?
December 29th, 2006 at 11:02 am
How do I edit my previous comment? I see no place to contact you for that. Please don’t pull an eBay on me by being incommunicado!
December 30th, 2006 at 10:38 am
I am a suspended-ebayer that sold the same big brand name replicas that powersellers sell on ebay (like Lacoste, Ralph Lauren, BAPE, Abercrombie, etc.). I got suspended - powersellers do not (or rarely do). Go to sell.com and start selling - 1 ad costs up to only $3 for a total of 1 month. You can keep selling off the same ad for a month. No final value fees. No problems so far and a ton of sales. Yes, you would get more money for your items and more exposure on ebay, but it’s a start. I love it! SELL.COM
December 31st, 2006 at 1:45 am
eBay simply does not care, what’s a few suspended accounts when eBay makes millions!
Happened to me too. 3 of us live in the same household and we each have an eBay account. 2 Years ago someone hacked into my sisters account and eBay suspended her, she emailed them and they turn their backs, she was never able to clear it up with eBay, they always cut and pasted some lame response from their policies.
All is good for my account and my brothers account right? WRONG! My brother and I also have eBay accounts, and now 2 Years later, we each get hit with the same lame email your eBay account is “associated with a previously suspended user”. We both have over 70 sales each, and 100% positive feedback! I myself have been a eBay member since 2001. Thank you eBay for treating such good users like crap - not happy at all , especially 2 years after the fact.
eBay is seriously using some poor security measures, and they have no phone support. Someone hacks into your account, they know about it, I think they do use some sort of IP tracking. But WHY suspend users under the same household, can we not have different accounts in the same family, must we all share? Seems to be the only thing to do because when 1 person from an IP/House has a problem it seems eBay says everyone is responsible. This is some great logic, if I go drinking and driving and get my license suspended or taken away, then everyone in my house that drives should too - right?
Anyway, my sisters account was never cleared and eBay didn’t do anything to give her information as to how someone hacked her account or from where. Now, me and my brother are paying the price too - can’t sell or buy on eBay no more.
What can we all do about it? Simple stop using eBay! I say boycott eBay! I hope google can come up with an auction site, hopefully they can give eBay a run for their money.
January 1st, 2007 at 4:32 pm
I was also suspended. A few chat sessions and many emails and weeks later, I got back a response. They want my credit card, bank, social security information along with utility bills and other documents faxed to them in order to even consider removing my unfair suspension. I’m extremely mad at them; wish there was a way to get back… (email ajuvb@ubnco.com)
January 9th, 2007 at 4:10 pm
I WAS SUSPENDED FOR HAVING SOMETHING TO DO WITH A SUSPENDED EBAY MEMBER IN THE MIDDLE OF AN AUCTION.
THE SUSPENDED MEMBER WAS ME. I NEVER SOLD ON THE OLD ACCOUNT BECAUSE I WENT INTO THE HOSPITAL JUST DAYS AFTER I SIGNED UP. I JUST RECENTLY GOT WELL ENOUGH TO FEEL LIKE SELLING, AND IN THE MIDDLE OF DEC. 2006 AUCTION JUST DAY’S BEFORE CHRISTMAS/ MY AUCTIONS WERE CANCELED. I PAID ALL FEES (jjartist I PAID $48.00 AND asapetc I PAID OVER $121.00) THEY SAID I OWED/ AND HAVE BEEN TRYING TO STRAIGHTEN OUT THIS MESS SINCE 2 WEEKS BEFORE CHRISTMAS 2006. AND STILL NOT RE-INSTATED./…..
MY FRIEND WAS SENT AN EMAIL TODAY LISTING ALL MY ITEMS I HAVE FOR SALE. I CAN NOT GET INTO MY ACCOUNT AND OF COURSE AS YOU KNOW YOU CAN NOT GET A HOLD OF THE GOD(s) OF EBAY!
MOST OF THE ITEMS I APPARENTLEY HAVE FOR SALE I’VE ALREADY SOLD……
I’M GETTING EMAILS ALSO FROM EBAY BUYERS THAT I DO NOT KNOW IF THEY ARE REAL OR NOT, I’VE SHIPPED ALL ITEMS I SOLD TO ADDRESSES EBAY EMAILS GAVE ME AS THE WINNER……
I SAY THE DOT COM. IN EBAY.COM STANDS FOR COMMIE DOES IT NOT??????
AND IN THEIR LANGUAGE EBAY ALSO MEANS G-O-D!!!!!!
January 9th, 2007 at 4:13 pm
TO SEE THE REAL WORLD GO TO GOOGLE AND TYPE IN EBAY SUCKS/THIS WAS EMAILED TO ME THIS MORNING/ IT HAS TO HAVE ALL THE DIRT ON EBAY AND THE GODS OF EBAY.
I COULD NOT BELEIVE ALL THE SAME STUFF MOST OF WENT THRU HAPPENS ALL THE TIME
January 9th, 2007 at 4:19 pm
YOU CAN GET YOUR MONEY OUT/ I DID/ BUT DO IT FAST/ USE MOZILLA-FOXFIRE AS YOUR BROWSER/ GO DIRECTLY TO YOUR PAY PAL ACCOUNT (TYPE THIS IN MOZILLA BROWSER-THEY ARE NOT LOOKING FOR MOZILLA) SIGN IN/ TRANSFER YOUR MONEY OUT/ LOG OUT OF YOUR PAY PAL ACCOUNT IMMEDIATELY..
BINGO, THAT’S HOW I GOT MY $290.00, OUT.
THIS WORKS, AND MOZILLA HAS IT’S OWN PROTECTIONS, INCLUDES ERASES ALL DATA OF BEING THERE/ YOU ARE PROMPTED TO ERASE (IF YOU WANT TO)AND IN EBAY’S ANYTHING YOU DO.
ON THE LEGAL POINT OF THINGS, IT IS YOUR MONEY.
HOPE I HELPED YOU A LITTLE
JJCORBETT@gmail.com
January 21st, 2007 at 9:16 am
On Thursday last, the 18th of January I did, what I felt was an important step in giving and receiving feedback on Half.com/eBay.
I have a feedback rating of 99.6 after 6 years and thousands of items sold; and many more thousands of dollars later and many thousands of dollars spent on eBay.
I am one that usually leaves positive feedback regardless. On Thursday I had this brilliant idea. Send an email to request an exchange of positive feedback. It was worded like this:
“Would you be interested in exchanging positive feedback.” I copied this to my browser and sent it out to about 150 of the 300 feedbacks that needed my feedback as well as reverse feedback.
I took a nap. Being on medications for pain I sleep a lot. When I awoke to check for sales on half.com I saw that I was suspended. An email was sent to this email address stating the same.
Now, not realizing the reasons I because quite uneasy and insecure like the rest of you who depends upon making money on eBay and Half.com. I went to “live chat” and explained the whole matter of not knowing the reasons why I was suspended. I felt very insecure as I spent close to $20,000 of my retro-active social security disability money on wholesale lots of dvds, videos, cds and books on EBAY through the last few years to resell on half.com. And, I have been successful in selling these items. With 99.6 positive feedback I feel that I have earned this by placing the buyer first. If a video has bad quality I refund without question and tell the buyer to throw away the video. No “demands for returns etc”.
I feel violated in that, while being honest and very friendly with my buyers I have been punished by ebay for wanting to exchange feedback. Now, I have just read a few minutes ago that what I did in requesting an exchange of positive feedback was against their policy. I have emailed Ebay my new found knowledge and assured them I did not realize my mistake and will not repeat this mistake again. Previous to this, I had been emailing ebay 5 or 6 times since Friday, the 19th of January 2007 to ask for the reason of this suspension and to state that this whole matter just threw me in a SEAL frenzy as it were because I was just able to purchase a home through the VA because I could show that I was making some additional money from selling on ebay/half.com. Bear in mind that I had just gone through a divorce; I am limited with only what I get from social security disability. And, physically I am disabled; and emotionaly, in depression.
I further stated to eBay that that underestimate their importance to people like me; why? because being alone as I am all the time and sleeping a great deal due to medications my BEST time of the day is spend on ebay and half.com listing and selling and the like. This has proved itself to be the best therapy for this veteran. It keeps me busy and occupied.
As so many of you have written it appears that ebay doesn’t really concern itself with our problems and questions. They just do not are. I suggested that instead of suspending someone, why not FIRST email him or her that you are considering suspending him or her quickly on account of what the problem is, at the same time giving the seller the chance to understand what he or she may have done to warrant this suspension and to make all the necessary corrections and apologies to indicate to eBay that this was an honest mistake.
No word yet on anything I have written. Needing companionship I find some consolation or used to before eBay suspended me, in writing to some of my buyers asking if they ever needed anything in the future to just let me know. Some of my buyers and I have become friends. Not close friends but friends. In other words, I feel like someone cares. This matters to me as I am lonely, 56 years of age and worn out. I need friends & companionship and I need to stay busy as well as make ends meet. When Ebay pulled this “rug” as it were right from beneath me my world was crushed.
February 1st, 2007 at 4:21 am
I managed to get back on after i faxed some documents to eBay as they requested.. I replyed directly to the suspension notice eBay sent to me and apologised (even though i did nothing wrong) and 1 week later i was back on. Ive discovered some info that may be able to help those who cant get back on open up a new account without being suspended again (its not 100% full proof i dont think) But ime happy to forward the info to you - Just email me at: jpteam1@hotmail.co.uk
http://www.jp-direct.co.uk
February 8th, 2007 at 10:49 am
My account was suspended for posting with a suspended user account. Never did. I have no idea why they suspended me. I wrote and asked specificall why I was suspended and they never answer (the reason they sent via email is just not true). I even sent a certified letter to Meg,… nothing. There is no place to turn other than sell someplace else. The fact is that ebay is so big they do not need me, or any of you either. It is cheaper to just suspend people and forget it rather than investigate what really happened.
February 9th, 2007 at 9:22 am
I read all the concerns here and I can see how each of you have been ignored by ebay. Me too.
I was wondering if any of you know anyone who has brought some kind of litigation or law suit against ebay for lost income? I would think that there is some kind of legal issue here. I realize that ebay will say you (or I) violated some kind of inexcuseable ebay rule, but I would think that there is some kind or legal approach to this. Is anyone interested in a class action suit with me? Or do you know of any lawsuit involving suspended users? If any of you are lawyers, would this be something to pursue? The only reservation I would have is that you did not do something that is truly inexcuseable, like a physical threat or profanity or tried some kind of illegal sale like drugs or bombs or something like that.
You may email me at cjuedemann@charter.net
Thanks,
Charles
February 26th, 2007 at 9:04 am
I want to know if cqcbhteam2 ^^ has ever been unsuspended. I usually have my way around ebay, and cannot say I’ve been ignored. Nor, have I been suspended right off the bat for unjust reasons. I’ve infact had many reasons to be kicked, atleast when it comes to petty reasons. I believe if I could have cqcbhteam2 user name on ebay, I will be able to help. Get them involved, seeing as they will give me attention. Feel free to email me PhantasyRain@hotmail.com and my ebay id is the name above.
March 10th, 2007 at 1:59 pm
it’s been about 3 weeks now since getting the boot from ebay, i have sent everything they requested and they say they haven’t recieved it, i just wish that google would come to our rescue and open an auction site, i’m sure alot of ebayer’s would join!!
March 12th, 2007 at 12:54 am
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedbackFromSellers&userid=lvlr-vintage-cans-collector&items=-1&item=300026175327&de=off
Hello all, now here is something really interesting, this guy named lvlr-vintage-cans-collector continues to buy penny items to pad his feedback. what gives with a guy with over 10,000 feedback still buying penny items.
http://pages.ebay.com/help/policies/feedback-manipulation.html
It is a violation to exchange feedback for the sole purpose of increasing your feedback score to obtain site privileges or enhance your reputation. This most frequently occurs when a person purchases low priced, non-physical items, but may include other types of transactions as well.
So, why do they have this policy if they do not enforce it??????
lvlr-vintage-cans-collector is a power seller and I guess ebay looks the other way. gail857 used to buy penny items as mentioned in another post on this site:
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedbackFromSellers&userid=gail857&items=200&page=2&frompage=-1&iid=-1&de=off
Apparently she got wise and stopped. As long as members of ebay are Power Sellers and have to sell 1.000 a month to ebay and pay their fee’s, ebay looks the other way.
I am going to contact the media about how they look the other way.Google would be great with a site. Can’t wait.
March 12th, 2007 at 12:56 am
By the way, see all of those auctions that are PRIVATE, the sellers make the auction private so you can’t see that it is a penny auction. This way, you can’t see who bought what. Slick? Isn’t it? I just found out that any ebay Seller cannot have Private feedback to sell which is a good thing.
March 12th, 2007 at 3:53 pm
I do not understand how EBay is allowed to operatate legally. They break every federal law and rule regarding consumer rights.
I complained about an item not being sent after I had paid for and it cleared on my bank the seller suddenly decided not to sell it . He had pay pal send me a email, he never contacted me. I think it was because he made a mistake on the listing dollar amount, but that’s not my problem.
Now if I walked into a store in a mall and a item had a price tag on it and I went up and purchased it, can they take the item back and say , oh wait we made a mistake and you can’t have this?
Why does this seller get away with it and why does Ebay,,
I sent numerous emails and it was obvious they never read my emails , they would send me their usual mock email saying the same thing over and over. and usually they would not allow me the option to respond. How Bizarre is that?
so guess what..
Ebay decided to terminate my account,, they said I was causing trouble. If complaining about not receiving an item due to the seller changing his mind after it’s paid for is trouble then Ebay needs a serious lesson in customer service,
Oh ya and to top it off, then continue to send me emails about my issue,, and then they sent me a email saying my account had been hacked and go to this site to get a new password,, hmm but wasn’t I terminated? I can still sign on ,, and no response to my email regarding termination.
so I am not sure if I am terminated, they are still sending emails about my problem,, I have a they are VERY DISORGANIZED AND THE RIGHT HAND DOESN’T KNOW WHAT THE LEFT HAND IS DOING,,
Nancy
March 13th, 2007 at 3:09 pm
Ebay will still suspend you even if you are a Power Seller. I was suspended a year ago and was reinstated about a month later. I was and still am a Power Seller at the time I was suspended for linked to a suspended user. My sales were in access of $20,000 a month and they suspended me out of the blue. So they dont turn their heads even for Platnium level Power Sellers. My Ebay fees were about $2000.00 a month or more and they still suspended me. It took alot of leg work to get reinstated but they finally came through for me. Ebay holds ALL the cards. Thats scary if you make your living solely on Ebay like I do.
March 20th, 2007 at 3:30 am
this website is for u all
http://www.fightebay.com
they will lawsuit them
March 23rd, 2007 at 4:50 pm
HERE IS WHY YOU GOT YOUR EBAY ACCOUNT CANCELLED BECAUSE OF BEING “associated with a previously suspended user”.
ONE POSSIBLE REASON IS THAT YOU GOT HACKED/PHISHED AND YOUR PASSWORD STOLEN AND YOUR USER ID HIJACKED. THIS SAID, LET’S RULE THIS ONE OUT, AS YOU ARE PROBABLY TOO COMPETENT FOR THIS TO HAVE HAPPENED.
HERE’S THE OTHER POSSIBILITY:
SOME TIME IN THE PAST YOU USED A REMOTE SNIPING SERVICE, TO WHOM YOU PROVIDED YOUR EBAY USER ID AND PASSWORD (REQUIRED ELSE THEY COULD NOT SNIPE BID ON YOUR BEHALF).
BETWEEN MAKING YOUR SNIPE ON EBAY AND SOMEONE ELSE’S SNIPE ON EBAY, THE SNIPE SERVICE EITHER FAILED TO CLEAN OUT THEIR COOKIES PROPERLY OR (BUT THIS IS LESS LIKELY THAT EBAY T&S WOULD TAKE DRASTIC ACTION ON SUCH WEAK EVIDENCE) USED THE SAME IP ADDRESS FOR THE TWO BIDS.
EBAY’S AUTOMATED SNOOPING SERVICE THEN CONCLUDED YOU AND THE ‘SOMEONE ELSE’ WERE THE SAME PERSON. AND, TOUGH FOR YOU, THAT SOMEONE ELSE WAS SOMEBODY WHOM EBAY HAD SUSPENDED.
SO YOU GOT SUSPENDED TOO BY SAFE HARBOR.
NO FUN BEING NARU.
EBAY SHOULD HAVE REALIZED FROM THE IP OR BID TIMING A SNIPING SERVICE WAS BEING USED. BUT IT DIDN’T.
HOW DO I KNOW ALL THIS?
IT HAPPENED TO ME.
AND I FOUND OUT WHY I WAS SUSPENDED. THE SNIPE-PROVIDER, WHEN CONFRONTED, ADMITTED THEY HAD SOFTWARE PROBLEMS AND WEREN’T CLEARING OUT COOKIES PROPERLY A WEEK BEFORE I GOT NARU’D.
NOW YOU KNOW.
March 28th, 2007 at 3:19 am
i started an account with ebay,on the 15th of march,2007.it was going to provide my son with a site to sell records from. within 24 hours,i was accused of being a suspended account,trying to start up again!!???,or aiding a suspended seller to continue selling!! i was told the suspended user was:::op-8opy but they wouldnt tell me what crimes against ebay he had committed! i have never ever heard of this id,but my protests all fell on stony ground. ebay say they have selling patterns on my new account,which links me directly to my old account!! before i was suspended,on my new 15 day acct,i had purchsed 1 yellow lampshade from the chinese mental assoc,. !!! so how you get selling patterns out of that 1 transaction,i will never ever know!! the only other info ebay have on me is:::my real name, my address,my phone number,my bank ,and thats about it!!! i keep telling them,that i really do not have a clue who the suspended member:::op-8opy is?? but they just laugh,and refuse to believe me. they maintain,that if i pay all the monies owed by this suspended user, only then will they consider stopping my suspension? god,he might owe loads! who knows? i really cannot for the life of me work out,how they have found links with my new acct and this suspended account!!!>???? any ideas? i have sent an e mail to meg@ebay,to try and persuade her to ensure this investigation is continued,until i prove my innocence! but i now fully believe,that when they find,they have made a mistake,under no cicumstances will they let me know! because it would make:::jennifer carling,richard stewart,katie broad,stephanie burling,and lastly clint(lol)(just a few people that have become involved in my protestations!!!)look so stupid,it would be kept hidden! tone.
March 28th, 2007 at 8:52 am
To: TONE.
Read the comment above your one, and you may have the answer to your question.
You may be right that eBay Trust & Safety will refuse to admit their goof-ups. They have to make informed or semi-informed guesses a lot of the time, and some of these times they guess wrong - their activities are cost-driven. They don’t have the power or resources to investigate properly.
op-8opy is not the user-ID of a current member or the last registered user-ID of a NARU’d member, so are you sure you are transcribing this right?
As to the reason for suspension and their suspicion, please quote exactly from whatever comms you have had from eBay (the original suspension notice and any subsequent clarification).
eBay has hundreds of millions of users and more business than they know what to do with. So, unless you present your arguments AND EVIDENCE for reinstatement effectively, clearly and convincingly, you will remain an ex-user. If your communication above is a repreentative example of how you communicate, you will remain an ex-user. That is tough but it is also true…
April 4th, 2007 at 3:38 pm
I was suspended for shilling with two other accounts for a minimum of 30 days. I was a power seller, 1024 feedback, and paid all my bills on time. I had 1 negative. I was called by SafeHarbor two sundays ago and told I was linked to two other ebay ID’s that were shilling on my main seller account. I was rightfully busted. Instead of lying and pretending I had no idea why I was suspended, I emailed them with many different questions. I have not yet opened any new accounts, used other accounts from my IP Address, and I have been legal. Based on this being my first time offence, will my reinstatment process be approved moreover than not? Anyone out there that has reinstated an account simimlar to mine and got reinstated, what did you say in the appeal email to get ebay to listen. Help me with anything that can help.
April 6th, 2007 at 12:18 pm
I had no problems with ebay for 4 years until I started selling second hand designer bags with top brand names.
Just before I got suspended, unfairly, for supposedly selling fake items (they were definitely genuine) I had emails from two other sellers, one saying one of my items was counterfeit (not true) and another saying she had reported me for using her photos, even though I had paid her a lot(!) and was just selling on things which were not suitable for me, at a loss! I have heard that people get suspended unfairly because they get reported through VERO by other sellers who are jealous or trying to get rid of the competition but how does this work…I have looked at the procedures on eBay for reporting someone else and don’t see how….you need intellectual rights or something.
April 7th, 2007 at 11:46 am
there are a couple services that claim to get you back on ebay.. bashar.ca is one but thier prices are outrageous and sometimes your order (along with any money you paid) gets “lost” http://www.RestartEbay.com does a way better job overall and you can choose your payment method pretty much although they prefer e-gold they will may accomadations for what your comfortable with.
cheers,
jack
April 8th, 2007 at 6:22 am
I also believe I had been wrongfully suspended by eBay. eBay’s monopolistic situation had led them to think that they have the absolute power to do anything.
Isn’t it time for other auction sites to arise and compete with eBay?
…We must end this
April 9th, 2007 at 7:42 pm
I am very sad that ebay suspended me 2 weeks ago. I have been with ebay for 2 years with 900 sales and they kicked me for trademark misused which I did not even thought that the item I put up will cause a problem. I had a friend who went to Italy and Barcelona and asked me if I can sell her designer bags on ebay. Trusting that she bought it from the markets in Italy and has the tag Made in Italy, I put the bag for listing and when I woke up the next day, ebay suspended my account. Ebay is the only source of income I have as I have a medical condition that only limits my capablities to stay at home. The time of suspension was very bad as my husband’s work is slow ( he is doing service work and if there is no calls, he has no job ) and I was in the middle of having my medical examinations and now we don’t have enough to get by. Ebay has been helpful to us during those times as it helps us to pay our bills and have something to eat. Also it hurts me so much because I have stocked up with so much items at home and postage satchels and now I don’t know what will I do with it.
I tried emailing them but they want me to submit important documents with all of our details and signature. Ebay does not care, after being with them for 2 years, paying them on time for my montly dues (almost $200 ) they will just drop you and would not care. I hope there is a way for me to find another auction site as I still have so much to sell and I am only capable of doing work at home.
April 10th, 2007 at 10:09 am
Got suspended on 4/3/07. No reason given except for a general reference to “Abusing EBay” Policy. Applied for reinstatement but stated explicitly I did nothing to violate the “Abusing Ebay” Policy. Asked for information as to what I did. Just received a reply yesterday that they received my documentation (Utility Bill, plus invoices for what I was selling). Still do not know what I did to violate the policy. Received a separate message from Customer support after the suspension, that someone may have used my ID without Authorization.
At this time I do not know what to think. It is wrong for Ebay to suspend accounts without providing facts justifying the action. I am in a impossible position of trying to defend my actions when I do not know what it is I did that caused Ebay to act.
In the middle of a career change. Hoped to use Ebay to work from home. Might not be a bright idea based on what I am hearing. I sold about 35 items in 2 days after being relatively inactive for a few months. I can only speculate as to what the real problem is? This is just not right.
April 10th, 2007 at 10:12 pm
I am a Powerseller and was suspended yesterday for Trademark Infringement. Actually, I was suspended on April 7th. I received a ‘courtesy call’in the early afternoon to let me know my account was being suspended. Then immediately after, 920 of my auctions were DELETED. Not ended. But DELETED.
My account was still active that evening. So I started creating new listings all over again. I manually entered 200 auctions one day and 124 the next day. On April 8th in the morning, I received a response to my inquiry to eBay as to why my auctions were deleted and was told by Trust & Safety (or whatever they’re called) that I was not suspended & there was no reason for the deletion. However, they could not put them (auctions) back up - I would have to do that myself. But yesterday afternoon, I received yet another phone call from eBay - another ‘courtesy call’ to tell me my account was suspended for Trademark Infringement and within seconds, all 324 NEW auctions were DELETED.
The idiot on the phone then told me to ‘have a nice day’ and hung up. WTF?
After many emails to eBay, I have received the same robotic replies telling me my account has been suspended for 7 days, but irregardless of the 7 day suspension, I will have to submit a Request for Reinstatement with government I.D. in order for eBay to even consider my appeal for reinstatement. This appeal will not take effect until AFTER April 17th.
Do I hate eBay? YES, I do. Worse yet, I hate the company that said I was infringing on their rights because they are being nothing short of a bully.
Does this make sense to you? Say you bought a pair of ‘DESIGNER’ boxer shorts in the original ‘designer’ box. You take a picture of that box and a picture of the boxers and use both as a reference on eBay as to what you are selling so that a potential buyer could visually ’see’ what they will receive.
Then DESIGNER comes along and says you CANNOT take a picture of their ‘picture box’ - as they own that picture & so they say you are in violation of Trademark Infringement.
The stupidest thing, really. But this is what happened to me. I see their point. I don’t see their point (because I think it’s a dumb point and I also believe that if I buy something WITH MY MONEY then it’s up to me what I want to do with it).
I pay over $1000 every month in eBay’s ever increasing fees and this is not including eBays other money grabbing site; Paypal (aka; Payfraud). I do not rip off sellers. I ship very fast. I treat my buyers with respect. I answer all questions quickly. eBay, I am sad to say, was my sole income since losing my job to down sizing 6 years ago. My feedback rating is over 12,000 with a 99.7% average. And…what does eBay do? They KICK ME IN THE FACE. I work my a** off every day to not just make a living for myself & family and to keep eBay the huge auction monster that they have become. Yes, I know, I, like many others, am nothing but an easily dispensable seller (powerseller or not).
I have been told I should sue both eBay and the DESIGNER company since both have now caused me loss of income. eBay SHOULD NOT be getting involved with copyright infringement. They claim they DO NOT make judgement nor get involved. If that is the case, then why do they suspend sellers for it? I’m not selling countefeit items (I would agree it would be a different story if I were).
WHY DOES eBAY FEEL THEY NEED TO FLEX THEIR MUSCLES BY SUSPENDING HONEST, HARD WORKING SELLERS?
eBay hasn’t been told lately, have they? They need a HUGE SMACK across their head. Yes, I hate them. Well, like the rest of us suspended sellers, it’s a love/hate relationship. I LOVE to HATE eBay, yet at the same time, I still need them to support my family.
April 11th, 2007 at 2:42 pm
I feel so sorry for you (ebay needs a huge smack across the head) your case is stronger than mine but it still hurts! I was stupid enough to try to get back on by responding to EBAY REPLAY. ADVERTISED BIG TIME ON GOOGLE!!!!!!!!!!!!!!!Paid for downloading a ‘book’ which gives the first few chapters free…after you pay you then find out it’s ANOTHER SCAM!!!! sent by master scammer JOHN ZIDAR from email gateway@linkpt.net LOOK HIS NAME UP ON GOOGLE he is UNBELIEVABLY BAD NEWS! Supposed to be in prison for 30 years but still ripping people off..HAS THE WORLD GONE MAD?
April 11th, 2007 at 2:52 pm
Just another thought WHY IS THIS EBAY SCANDAL NOT SHOWN ON TV OR IN NEWSPAPERS…EVERYONE NEEDS TO KNOW not just the reactions of the victims to each other…WHY NO LAWSUITS? LAWYERS NEEDED TO EXPOSE THE MALPRACTICES OF EBAY WHO NOW SEEM TO BE ABOVE THE LAW.
April 12th, 2007 at 7:34 am
Hi Angel - I will ‘google’ this guy & the scam. Not sure what happened there….or why the tv stations didn’t pick up on it. Sometimes, all it takes is one person (you) to inform a TV station or a newspaper about this “yet, another fraud on eBay”. The investigator, usually a staff writer, will then do a search on the net and find other victims. Sometimes needs to do something about it and make eBay look worse than they already do.
As for me? eBay keeps ignoring my request for reinstatement stating they will not even look at the documents until 10 days have passed since suspension end (April 17th - that would bring me to Apr 27th) and then it’s NOT GUARANTEED that I will be reinstated.
What kind of nonsense is that? Now a 7 days suspension is suddenly turning into a 17+ day suspension…to a permanent suspension.
WE NEED A LAWYER HERE TO HELP US WITH A CLASS ACTION LAW SUIT FOR ALL THE HARM eBAY HAS CAUSED SELLERS & BUYERS ALIKE.
April 13th, 2007 at 12:15 am
Hey Angel, I read your post dated April 6. I got suspended because like you I started selling second hand designer bags with top brands aside from the regular bags that I am selling. I cannot understand that when you type Designer Bags on the search engine of Ebay, the list will be almost 707 and the photos are all fake items, replicas of famous bags but still they can sell it through ebay. It is so unfair, as what I was selling are bags from my friend’s travel to Italy and they are genuine. How come they don’t implement a rule on proving the items are genuine. I have sold much using ebay and just because of some people envious of my listings they keep on reporting me. I had one mistake for categorization which I knew while I was doing the listing and I told myself to just edit it after I submit it. After just 5minutes, ebay gave me an alert for miscategorization, one person has been eyeing on me, jealous of my items….I cannot believe such people still exist and I know now she is happy I was kicked out of Ebay. I know she is a seller who wants to get rid of competition like you said. Well what goes around comes around. I hope there is a law or a person investigating and check ing on fake items listed on Ebay as it’s really getting more and more everyday.
April 13th, 2007 at 2:45 am
PARDON THE CAPS/SHOUTING.
FACTS:
MOST PEOPLE WHO ARE SUSPENDED BY EBAY FOR THE SORTS OF THINGS DISCUSSED HERE ARE NEVER EVER REINSTATED.
ALONG THE WAY THEY PROTEST, LET OFF STEAM ON BOARDS LIKE THIS ONE, MAYBE ON EBAY LIVE HELP TOO (THE POOR GUY AT THE OTHER END OF THE LINE HAS NO POWER TO DO ANYTHING AT ALL AND USUALLY ISN’T TOO BRIGHT EITHER), AND IN EMAILS TO EBAY WHICH GO WHERE YOU MAY SUSPECT THEY DO. IT DOESN’T HELP, AND EVENTUALLY THEY REALISE THAT IN EBAY TERMS THEY ARE HISTORY.
SOME IN DESPERATION USE THE ‘I WILL GET YOU A NEW ID AND PUT YOU BACK ON EBAY’ SITES. THEY PROBABLY DON’T LAST LONG WITH THE NEW IDs EITHER. I’M VERY SKEPTICAL OF THOSE CLAIMING OTHERWISE - THEY ARE QUITE POSSIBLY SHILLS FOR THOSE SITES (WHY DO ALL THOSE SITES HAVE A BLACK WALLPAPER BACKGROUND? I THINK THAT MANY OF THEM HAVE AN OWNER OR OWNERS IN COMMON).
IN MY BALANCED VIEW - MOST EXPERIENCED EBAYERS WHO ARE SUSPENDED PROBABLY DESERVE TO BE SUSPENDED. BUT SOME DO NOT. ALMOST ALL ‘NEW’ EBAYERS WHO ARE SUSPENDED DESERVE IT.
HOW CAN EBAY, WHO IS LIKE A PAID HOST (THE GUY WHO RENTS OUT THE HALL WHERE YOU CONDUCT YOUR AUCTION) AND WHO ONLY MAKES A TINY AMOUNT FROM EACH LOW VALUE TRANSACTION, POSSIBLY INVESTIGATE AS TO WHETHER OR NOT THE MILLIONS OF ITEMS LISTED ARE COUNTERFEIT, PIRATED, ILLEGAL OR UNDESIRABLE. THEY HAVE TO MAKE GUESSES AND SOME OF THE TIME THEY WILL BE WRONG. IF THE BUSINESS WAS RUN DIFFERENTLY IT COULDN’T WORK, AS IT WOULD COST TOO MUCH AND WOULD NOT BE INSTANTANEOUS (IN TERMS OF LISTING, BIDDING, BUYING, PAYING). SURE, THEY COULD DO SOME THINGS DIFFERENTLY AND BETTER. BUT THE MAIN THINGS THEY DO RIGHT, AND THE PROOF OF THAT IS THAT THERE IS NO CREDIBLE COMPETITION AT ALL.
IS THERE ARROGANCE THERE, ON THEIR PART? YES, SOME. THEY ARE #1 AND #2 AND #3 AND THEY KNOW IT. BUT THERE HAVE TO BE RULES AND WHERE THERE ARE RULES THERE WILL BE ENFORCEMENT PROBLEMS AND ANOMALIES. THAT’S THE WAY IT IS AND IT IS THE WAY IT HAS ALWAYS BEEN AND ALWAYS WILL BE.
MANY OF THE FOLK THEY USE (E.G., ON LIVE HELP) ARE PROBABLY PAID SEVERAL BUCKS AN HOUR, NO MORE. PAY PEANUTS, YOU KNOW WHAT YOU GET. INITIAL LETTERS ARE REPLIED TO USING COMPUTER PROGRAMS AND WORD-ASSOCIATION TECHNIQUES. A VERY SMALL NUMBER OF EMPLOYEES THERE ARE WELL REMUNERATED. I BILL MY TIME AT $350+ PER HOUR, WHICH IN EBAY TERMS IS PROBABLY ‘HIGH PAY’. I DON’T WORK FOR EBAY.
SORRY FOR THE APPARENT LACK OF SYMPATHY. I DO KNOW HOW ROTTEN IT FEELS TO BE UNFAIRLY OR INCORRECTLY SUSPENDED, AS IT HAPPENED TO ME. BUT I GOT BACK ON BY CALMLY AND RATIONALLY DEMONSTRATING THEIR OVERSIGHT. I WAS ABLE ULTIMATELY TO WORK OUT WHAT MUST HAVE HAPPENED, BY ELIMINATING ALL OTHER POSSIBLE CAUSES.
RANTING WILL NOT GET THIS RESULT. AT THE END OF 2006, EBAY HAD OVER 220,000,000 REGISTERED USERS. THEY DO NOT NEED YOU (OR ME, OR ANYONE ELSE). BUT WE NEED THEM, RIGHT?
CLASS ACTION LAWSUITS… FOR WHAT? EBAY ARE IN EFFECT RENTING OUT A PRIVATE HALL AND HAVE THE INALIENABLE RIGHT TO MAKE AND ENFORCE RULES AS TO HOW PEOPLE MUST BEHAVE IF THEY WISH TO CONDUCT BUSINESS IN THAT HALL. UNLESS THESE RULES ARE ENFORCED IN A WAY SO ARBITRARY OR SO DISCRIMINATORILY OR MALICIOUSLY (THE LATTER ALMOST IMPOSSIBLE TO PROVE AND HIGHLY UNLIKELY TO BE TRUE) THAT ONE’S CIVIL OR OTHER RIGHTS ARE SERIOUSLY INFRINGED, NO SUPERIOR COURT IS GOING TO TOUCH THE ISSUE. ESPECIALLY AS WHEN SIGNING UP TO EBAY, ONE ACCEPTED THEIR T&C - WHICH ARE MASTERFULLY CRAFTED.
NO ONE FORCES YOU TO BE ON EBAY. EVEN FOR THOSE WHO MUST EARN A LIVING ONLINE… THOUGH I ADMIT THAT THE AUCTION SITE ALTERNATIVES SCORE ZILCH, ONE CAN SET UP ONE’S OWN WEBSITE AND PUSH IT TO THE SEARCH ENGINES. WHILE YOU STAY ON EBAY, JUST REMEMBER THEY ARE THE BOSS AND CAN AND WILL DO PRETTY MUCH WHATEVER THEY LIKE - AND YOU CAN’T DO ANYTHING ABOUT IT….
April 13th, 2007 at 11:07 am
An Ebay suspension can be a very frustrating thing. When they suspend you, they also suspend any account that may have anything to do with you. Friends, other accounts you use all get suspended.
There are several ways they cross reference these account. Credit card numbers, paypal accounts, mailing addresses and computer IP addresses.
If it is the first time you have been suspended, then the best thing for you to do is just be patient and deal with their rediculously slow re-instatement process. Expect the whole process to take at least 10 days. You can try and contact ebay via thier online live support or via phone, but it is basically a waste of time, as the people on the other end will not do anything but declare that they have no power what so ever and direct you to the email process.
The steps follow:
respond to the suspension.
They will direct you to reinstatement form. You will have to fax proof of who you are with the form (utility bill etc). Also you will have to sign the form promisising you will follow Ebay rules in the future, won’t post copyright items etc.
If any other accounts were suspended because of your account, you will have to supply those peoples information as well. Make sure when you fax them, you send all this information all together and at the same time! If you try to have one account reinstated at a time on different days, you may find that they reinstate an account only to suspend it because of connection to another suspended account, which was suspended because of that account suspension in the first place! It is a very bad frustrating circle! Trust me it can happen!
Wait about 1 week to 10 days.
You will be re-instated.
April 14th, 2007 at 4:17 am
The smug attitude of ebay admirer EBAY INFORMATION misses the point completely. (HE GOT REINSTATED!)Also his problem was nothing to do with VERO whereby innocent sellers who happen to resell designer names on second hand goods are targeted by jealous competitors and once suspended can NEVER be reinstated, even though they have done nothing wrong! The only person who has given accurate information on this is http://www.tabberone.com then click on her Trademarks page. Sorry EBAY INFORMATION, this site is about UNFAIR suspension, not the kind you can appeal about!! Another good site for those needing to understand ‘why’ is http://www.powersellersunite.com
May 10th, 2007 at 11:39 am
I read with interest your post on the assumed author of the book Ebay Replay April 11, 2007 @ 2:42 pm. In response to the above accusation on John Zidar; Angel I believe you presume far too much. There is actually more than one John Zidar in the world. I’d like to clarify that there is no connection between the J Zidar of this book with the one sentenced to 30 years in prison. How ridiculous(!)to assume all that just from a google search. I found 2 John Zidars that have already passed on here:http://72.14.209.104/search?q=cache:Om_WazQ-yKgJ:www.familysearch.org/Eng/Search/ancestorsearchresults.asp%3Fstandardize%3DN%26last_name%3DZidar+%22John+Zidar%22&hl=en&ct=clnk&cd=35
There is also a John Zidar in Canada that sells hardwood floors @ http://209.85.165.104/search?q=cache:90yhlniSY3wJ:www.homefocus.com/458/9012×211x2/Listings.htm+%22John+Zidar%22&hl=en&ct=clnk&cd=48. and then there is the J Zidar born 20 years later who is partly associated with this book, and is also a free man not a master scammer as claimed above. I strongly suggest before slamming anyone you have your facts correct. This book is fully copyrighted and has an honest,legitimate reputation as do all authors associated with it. How do I know you may ask? I work for them.
Jen
May 13th, 2007 at 5:30 pm
Well said, JEN. ANGEL presumes too far, and presumes wrongly, yet again.
From ANGEL’s somewhat hysterical response to my very reasonable and reasoned exposition about ebay suspensions, I had already concluded that ANGEL may well be a few cookies short of a full jar.
ebay is full of “disturbed” souls.
I am certainly not an admirer of ebay - having been NARU’d solely because of ebay’s grudgingly acknowledged error in interpreting cookies, this should not be a surprise (and isn’t to folk with reading ages above 12 years, which is the median age for ebay sellers).
The fact remains that most ‘designer label’ goods I see on ebay are fakes, and some of them not even particularly convincing ones. Some of their sellers are dumb enough to believe they are genuine; I, however, am not. Alas, some buyers are dumber still than the sellers.
If I was the owner of a hall being rented out as a venue to others to auction their wares, I would not permit people to auction stuff about whose legitimacy I had reasonable doubts. If I did, I might be vicariously liable in tort for their malfeasances. And I would not have unlimited resources to check out everything. I’m not making enough per the transaction. It is my hall, and it is up to me who to let in and what is to be permitted to be auctioned therein. End of argument.
May 27th, 2007 at 11:05 am
Got the nasty shock this morning of being suspended for no reason that i can think of.Have been with Ebay as a buyer and seller for over 4 years with a clean record and always done everything by the book.Emailed them countless times and been on ebay live chat.
This is part of what i have been told-
An activity that interferes with any of eBay’s operations. In this case, manipulating the transaction process by entering into one or more transactions without the intention of following through with the transaction(s) and with the intent of leaving feedback as part of a campaign to harass the other member(s) involved.
NOT HAPPY AT ALL
May 29th, 2007 at 12:18 pm
Just been suspended after 4 years 100% clean sheet and no reason why.Contacted Ebay loads of times with std crap reply-wait 24-48 hrs for someone to contact me-nobody has
May 30th, 2007 at 1:09 am
So, EBAYHATER, why would Ebay think that you were breaking the feedback rules by buying something from someone you had already had a problem with in the past? Did you do this?
Normally, once you’ve had a bad experience with another Ebayer you would not have anything more to do with them, even add them to your blocked buyer list (if you ever sell). So if you - under the same or more probably a different ID - win an auction from someone who (say) had already left you bad feedback or about whom you’ve filed a complaint, Ebay has prima facie evidence of intention to abuse the feedback process.
Let me have your ebay user IDs and I’ll try to help you if you are innocent - note I will check ALL your recent transactions. Having myself been totally innocent of what I was “convicted of” by Ebay, I know mistakes do happen and it takes a lot of work to get them to correct their mistake(s). But I also know that the vast majority of Ebay suspensions are at least partly justified (and most are fully justified).
JOHN EVANS - if you are different from EBAYHATER - no one is suspended without quoting a reason why, so please get real. Please quote from your suspension email notification as to why you were suspended (whether or not you think Ebay got it correct - presumably you do not).
Most of the posts on this page are simply noise without substance. Some are not even credible, and a few are impossible. People making false complaints devalues the minority who have legitimate complaints.
http://www.fightebay.com is a dead link - the ex-owner in Dallas better wake up before someone grabs the domain.
http://www.ebay-suspension.co.uk is also kaput. Yawn.
As to the sites promising to get you back on Ebay (and stay on Ebay longterm) after you’ve been suspended - well… what can I say. Fools and their money are soon parted, aren’t they? Nothing they can do which you couldn’t do yourself.
I laughed at what someone wrote: “WE NEED A LAWYER HERE”. When you have a lawyer here, most of you wouldn’t/don’t listen to the “advise” [sic]. The thoughts of class actions simply because Ebay occasionally gets it wrong (while trying to keep their house clean) are just mental masturbation…. get real, folks. Ebay gets it right more often than the courts do. Yes, I am sure that Ebay wrongly suspends or interferes with hundreds of members every month, maybe every week. Expressed as a %, that record puts the legal systems of most countries to shame.
GOOD ADVISE can’t spell and clearly isn’t a lawyer - but has given fairly sensible advice. However, his guarantee (viz., “You will be re-instated.”) that if you are innocent you will be reinstated is plain wrong.
Statements like “I LOVE to HATE eBay, yet at the same time, I still need them to support my family.” make me shake my head sadly. The need may be for a shrink, not an attorney. Really relying for a long-term income on an online auction house that uses computer programs to make most of its critical day-to-day executive decisions (e.g., should X be suspended and if so, for how long) is truly nuts.
Read “1984″ by Mr Orwell if you just don’t understand why.
This said - if you are the average Ebay seller (median reading age only 14 years and who, for example, really truly believes that fake Gucci handbag she is advertising and for which she paid $55 wholesale is the real Mccoy) you can barely read at all, so you won’t comprehend “1984″. I probably retract that suggestion.
I looked at every single site mentioned on this page that was being pushed as a viable alternative to Ebay. Every single one was ludicrous, laughable and absurd. Even if all of them were amalgamated, their trade volume would be MUCH less than 0.1% of that of Ebay. A waste of time. That’s not to say that Ebay can’t ever be overtaken, but for sure it won’t be soon. Ebay has both 99+% of buyers and 99+% of sellers. Each guarantees that more of both will arrive - it is self-feeding.
Keep to the rules. If you don’t like the rules (unless they are illegal - but I don’t know any illegal Ebay rules, only illogical ones), don’t be on Ebay, or prepare to be removed from it. No one is forcing you to be on Ebay.
Therefore, if you have got addicted to Ebay, you may have a problem. Don’t get addicted. There isn’t another dealer (besides Ebay) for the substance to which you’ve got the addiction.
June 19th, 2007 at 7:02 am
I was suspended 2 weeks ago after 4 years of Ebay activity resulted in 100% Feedback score and 53 transactions. I have sold 2 items in this entire time and all of my purchases have been photographic equipment, automotive parts and computer accessories.
Ebay have stated I’ve breached their User Agreement Policy and “Due to the severe nature of the policy breaches on your account, your account cannot be considered for reinstatement”
I have not infringed anything. I’ve bought nothing for 2 months at least, I’ve sold nothing in 3 years and don’t owe any money. What can this be about?? I think its an identity theft or someone using my account somehow. I’ve faxed and sent forms to no avail - only more emails stating the same suspension and no chance of reinstatement. I’ve done NOTHING WRONG!!!
I can live without eBay but my heart goes out to the folk who use eBay to make their living.
The customer service is pathetic - whether they have 100 customers or 200 million, there should be some form of recourse to discuss problems such as mine and the thousands of others I’ve read online.
June 19th, 2007 at 11:44 pm
Attn: PAUL ROBINSON
Assuming you are telling the truth, all of the truth and nothing that isn’t true, one or more of the following applies to you:
1. A PC that at some point in time has been used by you to (at least once) log in to Ebay or Paypal, has been used by someone else (either before or after - hours, days, months, years, whatever - your usage of it) to log in to Ebay or PayPal. This person has recently been suspended from Ebay, for whatever reason, and Ebay therefore thinks you are the same as this person.
2. You have provided (knowingly or unknowingly) your Ebay login password to someone else. For example, you may have used an offsite snipe service (who can’t bid for you without your password) or responded to a phishing email or otherwise visited a spoof, password-harvesting site. This person has either broken Ebay rules or has an “association” (say, via 1. above - easy enough if one runs a sniping service) with someone who has done so. Ebay therefore thinks you are the same as the violator.
Which is it?
You are right that Ebay has no customer service to speak of. A couple of hundred can’t possibly service a 200+ million customer base. Ebay Live Help is almost always a waste of time: pay peanuts and you know what you’ll get. And emails are replied to by robots until you write “No canned replies please” - but even then may get ignored.
You’ve been NARU’d by a computer program, Robinson. 99% of the time the program gets it right. But the 1% of the time it does not can be awful for its victim (as I was).
Tell me what happened, and I’ll tell you what to do. Start with your user ID.
June 25th, 2007 at 1:06 pm
hello everyone! click on this link, scroll down the page until you find the letter written by the ebay ceo! he is a rude greedy little mouse of a so called man! his letter is dated april 8th, sickening!http://www.oreillynet.com/digitalmedia/blog/2005/05/why_ebay_sucks.html#comment-558857
June 28th, 2007 at 11:29 am
Ebay has done me the same way their customer service sucks. I placed a few bids on local items all from the same seller. After winning the items I noticed the seller started getting bad feed back, soo I requested to pick up in person, how ever He refused. Mean while the negative feed back kept comeing so I refused to pay for the items. Later after suspending my account they found out that some local guys accounts both ebay and paypal were hacked by an theive in Nigaria, But they still refuse to re instate my statice after 4 months can we say Big a** law suite EBAY NEEDS PUT OUTA BUISNESS.
One p**d off Yankee
July 1st, 2007 at 3:23 pm
Attn: LORRIE
If you really think that the posts on:
http://www.oreillynet.com/digitalmedia/blog/2005/05/why_ebay_sucks.html#comment-558857
apparently from “ebay CEO” are anything other than ludicrous forgeries, then you need help. And you need it badly. Nobody here is likely to be qualified to administer such help to you. What you need is men in white coats. Lots of them - both men and coats.
July 1st, 2007 at 4:13 pm
Attn: BRANDON
I counted 19 different mistakes (with logic, common-sense, grammar, spelling, punctuation, etc.) in your very brief posting.
Has it occurred to you that ebay didn’t help you because they just couldn’t understand what the Sam Hill you were blathering on about?
I do know that the median reading age of US-resident ebay sellers is 14 years. Your writing age appears to be 9 years. Maybe a backwards 10.
Personally, and meaning you no offence at all, and further making no judgment as to the fairness of your suspension - personally, I am glad that you are suspended from ebay. I find it positively frightening that so many mentally-retarded people are on ebay, as the behaviour of mentally-retarded people is unpredictable and this is not conducive to a productive trading environment.
Have a nice day, now, y’hear?
July 3rd, 2007 at 1:22 am
Ebay information its you that needs help you arrogant,nasty patronising idiot.This is supposed to be a forum for people who have been suspended to get some help not abuse from you w-anchor.
If you cannot offer any constructive help then shut up.To some people Ebay is their lives and suspension for whatever reason can be very stressful and distressing.If you are not prepared to help then close this forum down as the only purpose it serves is to inflate yoyr already massive ego.
July 5th, 2007 at 3:19 am
Attn: EVAN LAYLOR
I was suspended indefinitely (i.e., permanently) from ebay without any valid reason, and unlike 90+% (quite possibly 99+%) of people in that position, I was fully reinstated.
Further, my account was marked to ensure that I was never again so NARUd without the specific permission of a certain gentleman whose name I won’t mention (but who makes the folks at Safe Harbor / Trust & Safety / ebay Investigations literally wet their pants).
:-)
One might conclude that, therefore, you might learn something useful from me. I’ve provided plenty of advice in this thread.
But no, please go back to raving, ranting and abusing. It probably suits you better. Be “distressed” instead. Don’t fix the problem.
That’s probably why for every penny you have, I’ve a tenner - and some change too. ;D
N.B. “Its” has an apostrophe between the “t” and the “s”, except when it is used to indicate possession.
July 5th, 2007 at 5:10 am
I should have posted this last week, but…
Attn: ebay looks the other way
Thanks for the interesting information about the Power-Seller ebayer “lvlr-vintage-cans-collector” who has - or do I mean had - a feedback score of 11623 and 100.0% positive (3 neutrals and 78 feedback withdrawals/removals, most benign).
;-)
Take a look again at his ebay status here:
http://tinyurl.com/3cdxxe
and you will see he is no longer with us.
;D
Another one bites the dust. Room for plenty more.
July 6th, 2007 at 2:49 pm
Attn: Ebay information
On July 4, I was unfairly suspended for “abuse of ebay,” and I am innocent. I have only purchaed items and never sold anything; I was trying to build my feedback score before trying to sell.
Please advise me as to whether I might get a favorable response from my my emails, or help an innocent person become reinstated. My wife’s account was also suspended after she tried to log on.
July 7th, 2007 at 12:50 pm
Attn: M SCHAEFFER
Hi. I’m sorry to hear your news. I’m completely able to believe you are exactly as innocent as you claim.
Ignore the stupid (and usually ignorant and/or illiterate) jerks here who just want to bad-mouth ebay (which achieves nothing, whether well-founded or not). Fools like that are best off suspended from ebay (in my opinion) even or especially if innocent; when I transact with some stranger on ebay (either as seller or buyer) I prefer it if the other person isn’t at or below the intellectual level of a bonobo chimpanzee.
I’ll try to help you.
FIRST:
Please quote _EXACTLY_ from the suspension email you received for the reason for suspension. Don’t give your ebay user ID here; if neeeded, I’ll give you an email address to send it to.
Your wife’s suspension has (assuming her suspension email is timed AFTER your one, as you seem to imply) almost certainly occurred because she has at some stage logged on to ebay using a PC that had a cookie on it that related to your account (i.e., a PC you have used to access ebay with). When you are reinstated, she will be too. So let’s focus on you.
SECOND: Answer all the following questions:
1. Have you (or anyone else who has ever used your home PC or PCs for accessing ebay on your or their ebay account) EVER accessed ebay from a friend’s PC? From a PC at a hotel or cybercafe or work or similar?
2. Have you (or anyone else who has ever used your home PC or PCs for accessing ebay on your or their ebay account) ever provided your OR their ebay password to anyone else - e.g. to a sniping service, paid-for or free? Could your ebay password or identity ever have been stolen or otherwise aquired by a third-party?
3. Has there ever been any interaction (say bidding on the auction of another, or using ebay message forwarding to a transaction-partner of another) between your ebay account, your wife’s ebay account or the account of anyone else who has ever accessed ebay from a computer that has ever been used by you or your wife?
Read the questions carefully. They are wide-ranging, and this is deliberate.
If the answer to any of the above is ‘Yes’, we have probably found the cause of ebay’s mistake. Tell me more about the circumstances - no need for names at this stage, but approximate dates will help.
If not, there are other questions.
Please don’t waste your time and money with ebay reinstatement services - they try to do so using fraud and false identities, and you will then lose your advantage of actually being innocent - so when ebay catch up with you, as they will, the suspension will be genuinely forever. I suspect a number of posters in this forum (and in dozens of other ones I’ve found on the web) are shills for these greedy and corrupt and extremely dubious “I’ll get you a new creditcard” so-called services. They are just crooks trying to take advantage of desparate, distressed and vulnerable people (and that makes me angry).
If you are innocent, we’ll prevail. I understand exactly why ebay does what it does - but its methods INEVITABLY result in collateral damage. Not funny for you if you are part of the collateral damage.
July 25th, 2007 at 9:44 pm
I can attest to eBay’s uselessness. I was once a powerseller who contributed thousands per year (yes I know that is not a lot, but its still a lot more than others). My account was suspended because some competitors were reporting my auctions as infringing copyright listings even though I made them all comply to eBay policies and promptly took all actions they asked (the other sellers selling the exact same products continue to sell to this day). So my business account was suspended and eBay also suspended my personal account.
I sent in all forms required and even called and tried to do everything they wanted. But, not surprisingly eBay customer service kept saying different things. One day it was they got it and that I would just have to wait, next day they had no idea what happened to my information.
I tried to explain my situation, but nothing worked. That was almost a year ago. I tried everything for months and went no where. So against their policies I registered a new account so I could just bid and not sell anything (I know that all accounts are banned for an individual user - but they are really a monopoly and the only place to get lots of items that I wanted to get). I gave up trying to get my accounts back.
Sigh my latest account has been suspended too. Its funny that eBay keeps the money from so many scams and oversears scammers and allows them to continue selling, but bans their honest and loyal customers (since 1999) and won’t do anything to help out.
I am pretty sure their requirements are somehow either illegal or just plain stupid (requiring tons of personal information, bank statements and the like).
I used to tell everyone about how great eBay was and even went to the eBay events (since they invited me), but no more. I am just a very disappoint eBay customer (former) and shareholder who hopes they will actually get some people who care about customers and not just profits
July 29th, 2007 at 9:44 pm
Attn: Ebay Power Seller (former)
I agree with you that the incompetence of ebay (and now Paypal too) is enormous. Staggering. Almost no one there owns a problem or tries to take responsibility for a mistake. The Customer Service department is, most of the time, a “Revolving Door”.
IMO the whole lot should be fired today and the department rebuilt from scratch. It won’t happen.
Their slowness and obvious incompetence can drive you to opening a duplicate account when suspended…. alas, that now puts you “in the wrong”.
ebay’s harshness on copyright and other matters is because, at the very top, the company is scared of legislative changes that will rob it of market share (and monopoly status). So ebay tries to outcop the cops… and does it heavy-handedly and sometimes unfairly.
What were you selling?
July 31st, 2007 at 9:23 am
eBay Information,
I was selling some software that could convert movies to iPod format (only non-copyright ones like home movies on .mpg etc). At the time I read and even contacted eBay before selling to comply with all listing requirements (I stated clearly in the auction that it only converted legally owned movies etc and would not decrypt DVDs). eBay even verified that my listings and products were ok to sell (I kept that email from their rep that said the software was fine to sell on eBay since it was not copyright, had no use restrictions and I was adding value - customized instructions and package that help people without computer skills use the complicated software).
Everything went fine and eBay took over $1500 from me in a few months for the sales. Then one day I got a listing removal notice (I was running 50 auctions at a time since they made low profits each). I contacted eBay and they said not to worry so I kept selling.
All of a sudden all my listings were removed at once (without warning) giving me no time to voluntarily remove then. My business account was suspended and then eBay suspended my personal account (which I had kept completely separate with no cross bids of any kind since my personal account was ONLY used for buying things).
After months of trying to comply I just gave up. I even tried to report it to the BBB and eBay never even replied.
I actually met one of their employees in account security before and gave him a call. He tried to help out, but his boss prevented any sort of meaningful help citing eBay’s unwritten policy not to even look at reinstatement for copyright infringement accounts without basically what he told me was a court order or massive evidence that there was no infringement.
And yes I know that opening a new account was wrong, but that is the route that I have to take. eBay would do nothing then and is doing nothing now that could help me.
So I guess I am admitting that I am not willing to take the route of so many before me and use eBay with fake accounts and users names linked to made up bank accounts. Wrong? Yes. Against their TOS? Yes. Do I care anymore? No.
I tried doing it their way. I complied with everything they wanted already and yet they are not just slow, they affirmatively act to not help.
So they have made an honest long time community member (not just seller) into another one of the fake accounts they are trying to protect against.
I used to love eBay, but now can’t wait for the day Google opens up an auction site. At least they don’t try to raise fees for everything (like Paypal)
July 31st, 2007 at 7:33 pm
Attn: Ebay Power Seller (former)
What can I say? I sympathize. What you’ve written rings true to me….
The BBB is no use for almost anything, and especially not this.
IMO you can’t legally compel ebay to let you back in. It is like the way you can’t compel a club to let you join or rejoin, unless their discrimination against you was made on the grounds of race, religion, gender, age and a few other things. They could just say the sort of goods you want to sell are not the sort they want to be allowed to be sold in their auction rooms…
My practical suggestion to you is to use the web+Google (prepare to spend some hours) and so contact by telephone the office of Mr. Pierre Omidyar, the founder of ebay. Honest and competent souls reside there. Appeal to their sense of fairness, but come to equity with clean hands: if you are hiding anything, they will probably see through it. Was your feedback profile on your previous selling account impeccable?
If that fails, start a press campaign, and copy the ebay bosses (email addresses are on the web) on every step of it. “OUTRAGED VICTIM OF EBAY SEEKS JUSTICE”.
In writing this, you can see that I believe that the official channels will probably get you nowhere, but you seem to have that figured already….
Unless you know a LOT about computing (not just cookie and IP 101) and have stopped using recent Windows versions, Internet Explorer and other Micro$oft spyware, etc., don’t assume your new ebay ID won’t get blown. Also, if your selling profile is similar (i.e., same sort of item descriptions), you may well get identified by the automatic software undoubtedly in use.
You wrote:
“So I guess I am admitting that I am not willing to take the route of so many before me and use eBay with fake accounts and users names linked to made up bank accounts. Wrong? Yes. Against their TOS? Yes. Do I care anymore? No.
I tried doing it their way.”
I guess you did not mean to put “not” in the first quoted sentence above. :-)
But seriously, don’t waste $$ on the “We’ll Get You Back On ebay” con-artists (a few of them posting on this page, I’d imagine). They are just buzzards feeding off the desparation of others - and what they sell does not work except for a short time. I think half the ebay gripe forums are run by bozos like them, because my posts to such forums get censored/deleted.
Waiting for a Google rescue on this one may be like waiting for Godot. But who knows - besides Google, no one else has the cojones and know-how to take on ebay and make any headway.
All this indicates a “Big Brother Computer” future for humanity… the comps make the decisions, but the comps aren’t programmed correctly. Competent humans don’t have the time to investigate or review, unless forced to… and the ones who reply to emails at Trust & Safety exhibit “”intelligence”" more australopithecine than homo sapiens sapiens.
If ebay/Paypal applied the feedback policy to their own lousy “”service”", they would have been “No longer a registered member”‘d long ago.
August 13th, 2007 at 9:34 am
If we all ban together and start a website just for complaints about ebay , we just might be able to get their attention. I think we all should dot that. We can voice our complaints, and then submit our complaints to Corporate office of Ebay. I am sure all around the world are complaints like these. Lets do it and lets get started right away. the website will be. http://www.complainagainstebay.com. Come lets join togethere and fight this.
September 1st, 2007 at 1:16 pm
Hi,
Im new here, this forum is kind of cool to give feedback on services.
I just want to say after i read most of the posts here, that i bought from troydes and i got my account.
I bought a 30days old 10+ last week, I got it yesterday. It took them around 6 or 7 days to send it to me. (Which is not so bad in my opinion LOL).
I also want to say that i emailed them about an issue I had and it usually takes them 1 to 2 days for answers..
I will also post back here in a couple of weeks, coz im buying a 20+ feedback from them Ill keep you updated about it.
October 1st, 2007 at 6:36 am
“JIM JONESA” - you are a transparent fake.
You are a creature, a creation, of these “Get Me Back On To ebay websites”, a shill.
The websites do not work. They don’t get you back on ebay, or if they do, it is only temporary.
The websites try to take advantage of desparate people by encouraging/inciting them to break the rules.
You should be ashamed of yourself.
To the genuine reader:
IF YOU HAVE BEEN WRONGLY SUSPENDED FROM EBAY, GO THROUGH THE PROPER CHANNELS AND BE VERY PATIENT AND PERSISTENT (LIKE I WAS).
DO NOT BE TEMPTED TO GO FOR FRAUDULENT QUICK FIXES - YOU’LL BE PARTED FROM YOUR $$$ - AND IT WON’T WORK.
And http://www.complainagainstebay.com (like http://www.fightebay.com) doesn’t work, no surprise there.
October 4th, 2007 at 4:52 pm
Way up the listings of posts here, I read some rantings about the author of an eBook called EBay Replay. One crucial point that I believe was overlooked in all the out-of-wack babble by ANGEL is ‘Was the book any good?’.
Well I bought the book too. For the record; all the suggestions and solutions posed were not only worthy of using but they were all LEGAL and well thought out.
There seems to be a stigma attached to an eBay suspension; that being that the suspendee MUST have done something wrong. Fact is;
-you could get a new phone number that at one time was associated with a suspended account.
-your child may become of age to have their own eBay account; but two accounts from the same PC (IP address) is a big eBay NO-NO.
-another ebayer can lie about you to eBay.
and many other reasons that have nothing to do with any wrong doings.
Getting back on eBay with an anonymous account does not have to entail being deceitful, lying or committing fraud. EBay Replay shows you how to acquire a new name, address, phone number, bank account, credit cards(not gift cards, virtual cards or pre-paid cards) all within the boundries of the law AND without breaking any of eBays rules. They show you precisely how (if you are a US citizen) to NOT need to surrender your Social Security Number. They teach you what you need to do to keep your PC from betraying anything about you to eBay. They not only instructed me on the proper ways to implement their information but supplied all the sources I needed to gain all I needed.
Furthermore, I had questions before and after the purchase of their eBook. I received answers the same day to all of them; they were quick and courteous.
Oh, and if I haven’t mentioned it yet, there information worked exactly as they said it would. I am on eBay and have been for nearly 6 months without any confrontations. Beyond that, I am also able to use my new “anonymous identity” all over on the net and never reveal any personal information…just an added benefit :).
So for whatever it is worth, this one person was well pleased with the money he spent on the eBook “Ebay Replay from suspensionebay.co.uk to get my eBay income back. The rest is up to you
October 17th, 2007 at 12:39 am
I keep reading about class-action lawsuits waiting to happen against eBay, some posts as early as ‘05. Why haven’t I heard of them yet? Are they still in the midst of construction? How soon until these lawsuits start?
November 3rd, 2007 at 10:46 pm
David P: you are a shill for the book & website you’ve mentioned. Don’t you losers give up?
The ebook you mentioned is available on the file-sharing networks for free. Or didn’t you know?
It is complete crap. Trash. Nonsense. And it involves you having to tell lies to ebay. So when you get found out, the suspension will truly be forever.
Egao No Genki: No class action lawsuit against ebay has even a remote chance of success. ebay is like a club with free membership (fees are for certain activities). Selling on ebay is a club privilege. They just hire out the (cyber) room & set some ground rules so they (the hirer) stay on the right side of various laws. They can make the rules about to whom the room is hired pretty much as they like as long as they don’t fall foul of anti-discrimination statutes.
If you ran a club wouldn’t you have the right to say no to some people entering or using its facilities?
The “class-action lawsuits” against ebay you read about are usually just the masturbatory fantasies of various mentally-challenged, dysfunctional, spotty-faced teens. Ignore, move on.
And http://www.complainagainstebay.com (like http://www.fightebay.com) still doesn’t work, no surprise there. ;D
December 5th, 2007 at 12:57 am
I was finding this website helpful until EBAY INFORMATION resembled a little TOO closely the arrogant ebay attitude that brought everyone here in the first place.
People please find a friendly website to seek help! You don’t deserve to be treated rudely.
Maybe ebay employed EBAY INFORMATION to come over here …the endless condescending posts have scared off the very victims who came here after being mistreated by ebay. Interesting.
I think EBAY INFORMATION could be calmed down with a few google searches on internet etiquette…and anger management.
December 23rd, 2007 at 7:50 am
If you have been permanantly suspended and you want to get back on ebay and buy or sell, you can. You need to actually rename your computer, get a new bank account, buy a mastercard, use a different address or change your present address, and use or aquire a new phone number.
The bank account is fairly easy, just use a different name, like your middle name first. The mastercard you can buy a prepaid one, and the phone you can use a work phone or a home or cell phone, as long as it is different from the one ebay had on file with you in the first place. Remember to either use a totally different computer or go into your computer and rename it completely, and never access ebay with the computer you were suspended with. As for the address, the post office does not like it, but you can spell out the address so that it does not match the address you were suspended under (One Four Three instead of 143).
After that, just keep clean. That is, do not make any more mistakes. In my case, I cannot post on any of the boards because my style is well known on the boards.
The boards are fun because so many stupid people use them. I have seen every question from what shall I name my cat, to why doesn’t my ex send more child support money. The reason I was suspended from ebay is because I tried to help the gullible or trusting people who may be new to online cheats.
The most famous of cheats on ebay (and ebay allows thousands of them) is the picture of a perfect item and then in the description in tiny letters at the end, state that the item is broken or cracked. A user came on the boards and saw a plasma tv showing a perfect picture. The description is a mile long and touts all the advantages of the model. Then at the end maybe several paragraphs down, they say the screen is cracked and no picture. Now if they show a picture of a working TV, how can the then say it does not work? A new user came on the boards and asked what to do, that they had won the bid and did not see the statement that the TV was physically broken and not working, and that they were just excited and now realized they were duped and no longer want the item. I answered that I thought the listing was misleading and that under contracts you did not have to honor the bid because of the misleading listing. Of course, ebay bans me from the boards. You cannot tell someone to not pay even if they are being cheated. That is what ebay allows on their site.
If honest sellers want to do well on ebay, buyers must trust the site, and allowing misleading titles and listings will not build customer confidence. Ebay not only allows this sort of marketing, they do nothing if you report a seller who is misleading buyers.
Why does ebay allow sellers to cheat? Because they make more money. Then they act like they are one big happy family with everyone. Not true.
December 23rd, 2007 at 6:28 pm
HMMMMMMM: Wrong, I certainly do not work for ebay: on this page alone, I have criticized ebay a dozen times.
ebay has the arrogance that having 250,000,000+ customers brings - they do not think they need to care, and unless there is government intervention (which there won’t be, ebay bends over backwards to flatter those in power, co-operate with the police in every possible way and help the IRS in any way they can. Any idea how much ebay and its bosses give to the Rep. Party?) sadly they are in the right. For reasons I have given, ebay’s position in the market is unassailable. It is cuckoo to delude yourself otherwise.
I am a very successful professional. ebay couldn’t afford me except for one of their very very few high-paying jobs.
I am certainly rude to people pretending they are what they are not, pimping for websites (the “We will get you back on ebay” ones) which are designed to take money from desparate, unhappy people and which either will not work at all or do no more than you could have yourself, with a bit of commonsense and googling.
I was NARU’d for a wholly incorrect reason - identical I think to the one given to Charles Juedemann, association with a previously NARU’d account of which I had never ever heard).
I felt very hurt, angry, frustrated and totally puzzled (the reason stated for suspension was utterly false) at what ebay did (totally out of the blue - I was sure the email was a spoof until I tried to log in…).
I was reinstated with a warning to (yes, “to”, not “from”) Trust & Safety (”SafeHarbor”) not to make the same mistake again with me, without referring to top tier management (I won’t name the person).
I am sure if I had not been methodical and systematic in what I then did, I would still be off ebay. And my motivation is to help others who find themselves NARU’d for wrong reasons getting back on the legitimate way.
So, “HMMMMMMM”, you are wrong. Crying on each other’s shoulders and sending $$$ for crap services (if you are caught you will never, ever get back on ebay) may have sociopsychological benefits but won’t help them getting back on ebay.
Which “friendly website” helping people to get fake IDs and get back on to ebay do you work for, “HMMMMMM”?
December 23rd, 2007 at 6:39 pm
CHARLES JUEDEMANN: Your grounds for suspension were the same as mine. (You had written: “My account was suspended for posting with a suspended user account. Never did. I have no idea why they suspended me. I wrote and asked specificall why I was suspended and they never answer (the reason they sent via email is just not true).”)
I finally worked out (no help from ebay) how ebay had made their mistake. I occasionally use a remote sniping service (to whom I gave my ebay password as part of an encrypted snipe - they can’t actually see my password, just place the snipe which contains it in https:). That service must have forgotten to clear their cache/cookies between placing my bid and placing the one notified to them by the person who got NARUd. ebay probably wrongly suspended 100s at one go for the same reason. I wonder if I’m the only one of them to get reinstated (with unblemished record), or whether ebay did the decent thing once I had pointed out their error to them and reinstated everyone who was NARUd as part of that exercise.
Does this help you understand what happened with you? Use via a hotel or shared computer could also have the same effect.
As to your advice, well, it should only be followed after exhausting all legitimate means to show ebay they made a mistake.
That said, your advice was correct (and FREE instead of needing $100 to be paid to some sleazeball to tell one the same thing) though incomplete.
What you left out were things that are probably obvious to you but not obvious to computer novices e.g., (in addition to renaming your PC as you mentioned) clearing cache, cookies - preferably using a different browser version (Firefox/IE) and preferably ensuring that your IP is different (resetting/reconnect a broadband connection). ebay may even have fuzzy logic systems to detect possible re-entries by NARUd people, so the more things you change, the better. They can tell a huge amount about your PC and you can bet your bottom dollar they store everything forever…
February 14th, 2008 at 5:40 pm
Wow; I guess my small issue with my account was ‘nothing!’ I think that some of the problems with lack of meaningful, helpful response is the sheer size of the enterprise. I’ve been trying to look up various sorts of telephone jobs at home, some free legitimate work from home job, but I’m sure afraid to strike out with marketing from an eBay account right now. The benefits of working from home are pretty obvious to most if not all of us, but I couldn’t deal with the frustration level so many of you on here have experienced!
N.Kateus http://mydayjob.net
March 9th, 2008 at 3:05 am
I may be considering closing my account and (possibly Paypal) once all my purchased items arrived (maybe a few may not arrive).
I was only buying items. I only b